Shipping policy

Order Processing

Orders are usually prepared and shipped as soon as possible after your order is confirmed.

While we always do our best to dispatch orders quickly, processing times may occasionally vary depending on order volume, availability, weekends, holidays, or other circumstances outside our control.

Delivery Time

Once your order has been shipped, it will usually arrive within 2–4 business days from the shipping date.

Please note that the 2–4 day delivery estimate begins from the date your order is dispatched, not from the date the order is placed.

Delivery Delays

Although most orders arrive within the estimated timeframe, delays may occasionally occur due to:

• Courier or delivery service delays
• High order volumes
• Public holidays or weekends
• Weather conditions
• Incorrect or incomplete delivery information
• Other circumstances outside our control

We are not responsible for delays caused by the shipping or delivery provider once the package has been dispatched.

Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please make sure your:

• Full name is correct
• Phone number is active
• Delivery address is complete and accurate

If incorrect information is provided, delivery may be delayed or the package may be returned.

Order Updates

If you have any questions about your order or delivery, you can contact us through:

• Instagram Direct Message (DM)
• Facebook Messenger

Please provide your name and order number so we can assist you as quickly as possible.

Policy Acceptance

By placing an order through our store, you acknowledge that you have read and accepted this Shipping Policy.

We reserve the right to update this policy when necessary.