Refund policy
Returns & Refunds
All sales are considered final. We do not accept returns or issue refunds simply because a customer changes their mind after receiving an order.
However, we will accept a return and provide a refund, replacement, or exchange when there is a genuine issue with the product.
You may request a return if:
- The pants arrive damaged, broken, torn, or otherwise unwearable.
- The pants have a printing or design error that does not match what was ordered.
- You received the wrong product, design, or size.
- The pants do not fit you properly, provided your usual clothing size is between XS and XXL.
Return Period
All return requests must be made within 7 days of receiving your order.
Requests made more than 7 days after delivery may not be accepted.
Condition of Returned Items
To qualify for a return, the item must:
- Be returned in the same condition in which it was received.
- Be unworn, except for trying it on to check the fit.
- Be unwashed.
- Not have stains, damage, odors, or signs of extended use caused by the customer.
- Include the original packaging and tags, if applicable.
We reserve the right to refuse a return if the item has been worn, washed, damaged, or altered after delivery.
Damaged, Defective, or Incorrect Items
If your pants arrive damaged, unwearable, incorrectly printed, or different from what you ordered, please contact us as soon as possible.
We may ask you to provide clear photos or videos showing the issue so that we can review your request.
Once the issue is confirmed, we will provide the appropriate solution, which may include a replacement, exchange, or refund.
Size & Fit Returns
If the pants do not fit you and your usual size is between XS and XXL, you may contact us within 7 days of receiving the order to request a return or exchange.
The item must only have been tried on and must remain unworn, unwashed, and in its original condition.
Please check our size guide carefully before placing your order whenever possible.
Non-Returnable Items
We do not accept returns or refunds for:
- Change of mind.
- Items that have been worn for an extended period.
- Washed items.
- Items damaged by the customer.
- Items with stains, odors, or other signs of use.
- Return requests submitted more than 7 days after delivery.
How to Request a Return
To request a return, please contact us through:
- Instagram Direct Message (DM)
- Facebook Messenger
Please include your:
- Full name
- Order number
- Reason for the return
- Photos or videos of the item if it is damaged, defective, incorrectly printed, or otherwise faulty
Our team will review your request and provide you with the next steps.
Refund Processing
If your refund is approved, it will be processed after the returned item has been received and inspected.
Refund processing times may vary depending on the original payment method or payment provider.
Original shipping charges may not be refundable unless the item was damaged, defective, incorrectly printed, or incorrect due to an error on our part.
Return Shipping
If the return is caused by a damaged, defective, incorrectly printed, or incorrect item, we will determine the appropriate solution for the return shipping.
For size-related returns or exchanges, the customer may be responsible for return shipping costs unless otherwise agreed.
Policy Acceptance
By placing an order through our store, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.
We reserve the right to update or modify this policy at any time.